Maximizing Performance Through Applied Common Sense*

Do what you say you are going to do, follow through on what you promise. I am actually dazzled when somebody says they are going to do something and they actually do it. It suggests that you have credibility. It suggests you can be counted on. It suggests you are going to go the extra mile and it somehow tells people you are going to be different than everybody else. Therefore, if you say you are going to have the report in on Monday at nine, have the report in on Monday at nine or tell people you are going to be late. Do what you say you are going to do and your credibility goes through the roof. It’s absolutely wonderful and you are going to be enormously successful.