Maximizing Performance Through Applied Common Sense*

In resolving conflict, once you have defined the problem, come up with multiple options, evaluated the options and chosen what you want to do, implementing is critical.  Now, you want to assign who is to do what and when.  Perhaps you are to take care of Option A and Larry is to take care of Option B.  When you make those assignments of who is to do what and when, you’ve got the traction you are looking for and the conflict can now be resolved.  So the key is to make some accountability and assignments and you are on your way to resolving conflicts.